KTBnet blog
We share our expertise.
We write about the challenges and solutions we face with clients every day: Power Platform, Azure, Dynamics 365, e-invoicing and licensing traps.
33 posts
One Skill Instead of Dozens of Prompts: How to Create Your Own Way of Working with AI
What skills in AI tools are, how they differ from a saved prompt, and how to build your own skill in Claude step by step - with the skill creator or by hand, as a package with a SKILL.md file.
All posts
One Skill Instead of Dozens of Prompts: How to Create Your Own Way of Working with AI
What skills in AI tools are, how they differ from a saved prompt, and how to build your own skill in Claude step by step - with the skill creator or by hand, as a package with a SKILL.md file.
Your own form, data straight into your CRM: connecting a contact form to Dynamics 365 without building an integration from scratch
How do you connect a contact form designed by your marketing team to Dynamics 365 without building an integration from scratch? We show an approach based on native CRM mechanisms.
How to Build Your Own AI Agent in Microsoft 365
Where should you actually build an AI agent in Microsoft 365 – in Agent Builder or in Copilot Studio? In the following article, we build the same agent twice, step by step, and compare licensing, capabilities and publishing options for both tools.
Security and data processing by Claude and Copilot
Who are we actually entrusting our data to when using Claude and Copilot in the workplace? In the following article, we break down data retention, access, and security in both tools.
Claude connects to Microsoft 365
Claude introduces new add-ins available for Microsoft 365 that are designed to streamline working with multiple files at once. In the article below, we’ll give you an overview of them
New segmentation methods in Customer Insights Journeys
Your company’s expanding marketing efforts may require advanced segmentation. This article will present the most commonly used methods for creating complex segments
